Refund policy

Return & Refund Policy

We want you to love your purchase. If for any reason you are not satisfied, we are happy to help.

Return Eligibility

• Returns accepted within 30 days of delivery
• Items must be unused, unwashed, and in original condition
• Must include all parts, packaging & accessories
• Refunds are issued once the item is received and inspected

Non-Returnable Items

• Custom or personalized items cannot be returned or refunded.
This includes any item made to order or customized with names, numbers, colors, or design requests.

Refund Process

• Refunds are issued back to the original payment method
• Please allow 3–7 business days for funds to process after approval
• Refund may be reduced or denied if product shows wear, damage, or missing parts

Return Shipping

• Customer is responsible for return shipping costs
• Using tracked shipping is recommended — we are not responsible for lost return packages

Order Issues

If your item arrives damaged, defective, or incorrect, please contact us within 72 hours of delivery with photos for review.
📩 Email: dplegacyllc25@gmail.com

We will work quickly to resolve the issue through a replacement or refund.

Sale & Discounted Items

• Sale, clearance, or final-sale items may not be eligible for return unless otherwise stated

How to Request a Return

To begin a return, email us with your name, order number, and reason for return at:
📩 Email: dplegacyllc25@gmail.com

We will respond with return instructions and the return address within 24–48 business hours.